Frequently Asked Questions | Energy Smart Solar
1300 850 117
support@energysmart.com.au
Locations Australia Wide

QUESTIONS? WE CAN ANSWER THEM FOR YOU

We understand you have questions about our products, and we will do our best to answer them as clearly as possible. Please call or email us if you would like to speak to us in person.

We pride ourselves on our ability to offer customer service that meets your needs and exceeds your expectations. With that in mind, we have compiled a set of questions that customers often ask us as well as the answers to those queries.

  • Can I get in touch with former customers and ask them about your service?
  • Do your installers and engineers have the proper qualifications for solar panel installation?
  • Can I see your solar panels installed on a house or business?
  • Can you really give me 3 free quotes?
  • What electrical cables are used in your solar power system?
  • Do you offer any information that I can download?
  • I am concerned about the possibility of warranty claims against products that are not made in Australia. Does your company use products that come from manufactures with real ties to Australia?
  • What electrical cables are used in your solar power system?
  • Do your products come from reputable manufacturers?
  • Do all the manufacturers you use in your solar power systems have more information readily available?
  • Can I expect stainless steel and aluminum products that resist corrosion? And what kind of system will be installed on my roof?
  • Does your company operate out of a physical location in Australia?
  • Does your company have a dedicated support team that can offer me assistance before and after installation?
  • Can your company provide reliable estimates on the financial aspects of my solar power system, such as a return on my investment and payback periods?

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