Solar Specialists

Questions? We can answer them for you.

We understand you have questions about our products, and we will do our best to answer them as clearly as possible. Please call or email us if you would like to speak to us in person.

We pride ourselves on our ability to offer customer service that meets your needs and exceeds your expectations. With that in mind, we have compiled a set of questions that customers often ask us as well as the answers to those queries.

  • Can I get in touch with former customers and ask them about your service?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Do your installers and engineers have the proper qualifications for solar panel installation?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Can I see your solar panels installed on a house or business?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Can you really give me 3 free quotes?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • What electrical cables are used in your solar power system?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Do you offer any information that I can download?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • I am concerned about the possibility of warranty claims against products that are not made in Australia. Does your company use products that come from manufactures with real ties to Australia?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • What electrical cables are used in your solar power system?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Do your products come from reputable manufacturers?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Do all the manufacturers you use in your solar power systems have more information readily available?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Can I expect stainless steel and aluminum products that resist corrosion? And what kind of system will be installed on my roof?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Does your company operate out of a physical location in Australia?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Does your company have a dedicated support team that can offer me assistance before and after installation?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

  • Can your company provide reliable estimates on the financial aspects of my solar power system, such as a return on my investment and payback periods?

    Many solar panel companies prefer to use cheaper 2.4mm cables or a 4mm AC cable. They use this as a way to make their prices lower, but it ends up making for cheaper, poor quality systems. Energy Smart preferred partners only use DC cables from trusted manufacturers that run from the array to the inverter. And they only use strong 4mm earth cable from the array to the earth neutral link.

Still Have Questions? If you didn't find answers in our FAQ section

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